Voluntary Action Plan for Product Safety
FUKUI CANON MATERIALS INC. ("the Company") has established its Basic Policy on Product Safety based on the philosophy of contributing to the creation of a more prosperous society by providing customers with high-quality, excellent products and services that can be used safely with confidence and satisfaction.
Under this policy, we have formulated and will implement the Voluntary Action Plan for Product Safety as shown below.
1. Compliance with Laws and Regulations
FUKUI CANON MATERIALS INC. shall abide by all relevant laws, regulations, guidelines, and rules concerning product safety in addition to complying with the Basic Policy on Product Safety and the Voluntary Action Plan for Product Safety. To this end, we shall compile and standardize the education and training programs required to impart a good understanding of the laws and regulations mentioned above and provide these programs to our employees.
2. Ensuring Product Safety
Compliance with and Revision of Our Safety Standards
- To ensure the safety of our products, we shall unerringly follow our safety standards in addition to legal and industrial safety requirements.
- In the interests of ensuring product safety, we shall pursue product development, design, and production in a manner that satisfies our own safety standards as well as legal and industrial safety requirements while ensuring conformity with standards and requirements at each stage prior to delivery of products.
- We shall continually review and revise our safety standards to maintain consistency with societal developments and technical progress.
Using Labeling to Prevent Product-Related Accidents
- FUKUI CANON MATERIALS INC. shall provide customer-friendly precautionary labels and indications on our products, packages and instruction manuals while ensuring they are clearly visible, easily readable, and readily understandable.
- In the interests of preventing product-related accidents, we shall constantly improve on our labeling and seek to devise easier-to-understand labels.
Ensuring Product Safety and Accident Prevention through Education and Training
- Utilizing our quality education system for our employees, we shall continually implement education and training in product safety technologies.
- We shall continually provide businesses and others involved in the sale, repair, and servicing of our products with the necessary product safety information.
3. Responding to Product-Related Accidents
Establishing a Framework for Gathering Product-related Accident Information
- FUKUI CANON MATERIALS INC. shall compile product accident information and other quality-related information—including opinions on quality and information on product defects that could cause accidents—from within our company and from outside organizations, such as distributors, industry organizations, public institutions, customer/supplier organizations, and their employees. To this end, we shall implement a system that compiles information from external entities and communicates information to relevant internal departments.
- We shall utilize our IT management system for expedited and reliable communication and sharing of collected information.
- Important information, specifically information on product-related accidents, shall be reported to upper-level management to prompt a company-wide response.
- Following analysis of the collected information, we shall implement appropriate countermeasures and make the necessary modifications in product development, design, and production in addition to affixing warning labels and making revisions to instruction manuals.
Providing Information to Customers and Competent Authority
- In the event of a serious product accident as defined in the Consumer Product Safety Act, we will immediately report the accident to the competent authorities in close cooperation with Canon Inc. and others.
- FUKUI CANON MATERIALS INC. shall promptly and appropriately provide information regarding serious product accidents to customers, distributors, repair and service providers, and others.
- Investigations to determine the cause of serious product accidents and the consideration and implementation of response measures will be handled appropriately by the employee in charge of the product business.
Responding Appropriately to Product-Related Accidents with Inspections, Recalls, and Repairs
- In the event of a product-related accident, FUKUI CANON MATERIALS INC. shall immediately take steps to prevent a recurrence by launching an investigation into the cause of the accident and take appropriate measures, including product inspections and repairs.
- We will manage the progress of product inspections and repairs and take all measures necessary to promote their implementation.
4. Ensuring the Effectiveness of Our Voluntary Action Plan for Product Safety
- To ensure the effectiveness of the Voluntary Action Plan for Product Safety, FUKUI CANON MATERIALS INC. shall have in place a framework while continually reviewing and maintaining its internal rules.
- We shall conduct internal audits and other periodic monitoring efforts to ensure the effectiveness of the Action Plan by undertaking any necessary improvements.
- Top management shall periodically review the Action Plan and implement necessary revisions.